Great System for Following Up

After going over our 2*2*2 follow up system, here is some advice from one of our founding executives:

I needed a system for follow up too. I started using an email scheduler. It is saving my sanity! Mine is called Right In Box, though there are others.

As soon as my customers order, I mail them a post card thank you. I write these in bulk so I just have to print a label when they order. I check my dash every day and print a label. Easy.

As soon as my customers order, I also pop over into my email and schedule an automatic email for 2 weeks and 2 months later. I have templates that I copy/paste. All I have to do is add the customer's email address and hit "send later" Now I don't have to remember to follow up. Before, I was marking these in my planner for certain days each month. I function much better this way.

Once a month, I add all of my new clients to Mail Chimp and I send a monthly newsletter through that too. I highlight new wraps (SSE, Hostess Exclusive), seasonal trends, bookings, etc.

I've found that putting my customer follow up on auto-pilot has given me more time to focus on my team. 

What can you do as a seasoned Consultant to generate MORE bookings?

What can you do as a seasoned Consultant to generate MORE bookings?

• Plant the seed of hosting a party right at the beginning.  Belinda Ellsworth has a great party opening:  “Hi, my name is Belinda, and I’ve been with JN for several years.  How many of you have never been to a Jamberry Nails demo before?  Great – you’re going to have such a good time!  I’m going to teach you how to save time and money on getting the hottest look for your fingers and toes.  Your biggest challenge will be which designs to choose.  If your wish list is more than your budget will allow, talk to me about having your own party and getting many of your items for free.  Where is your favorite place to shop?  (Say, it’s Target)  Say I have a $100 gift certificate and I want to give it to each of you.  The only thing you have to do is you have to spend it in the next couple months and you have to spend it all at once.  Is there anyone here who couldn’t do that?  Ok, great!  That is what our Host could receive tonight, and each of you could have that too, by hosting your own Jamberry Nails party… my hosts save an average of $100 or more.”
• At the beginning of every demo, ask guests to list designs or products they’d like to have.  That way, at the end of your party, you can refer back to their “Wish List” and ask those with long lists to consider hosting their own party to get many of them free or discounted.
• CROSS-SELL products to leave them wanting it all. ACTIVITY:  Explain cross-selling; start them off then go around the room until everyone has cross-sold a related product to whatever came before their turn.
• GET GOOD AT SELLING WRAPS AND ADD-ONS! 
• Talk about the SPECIALS or HOST EXCLUSIVES for the month you most need to fill.
• Utilize the bookings benefit. 
• DON’T CARRY TOO MUCH STUFF!  Keep it simple… You don’t want to appear as if you’re moving into your host’s home…. And you don’t want to take so little that you don’t have an interesting display. 
• Let it be known that you don’t have to do the party in a home.  Let everyone know that all you need is a card table and access to an electric outlet.
• Offer FUNDRAISERS
• Use a BOOKINGS BINDER.  This is an album that pictures different Theme party options, Host Benefits flyer, and some actual earnings from real hosts (add visuals).
• Use DOOR PRIZE SLIPS.  If you don’t like the exact wording on the company slips, make your own.  Pass them out at the end of your demos as you talk to each guest and invite them to host a party with you.  Tell them to check the box or come talk to you about a booking their own party. 
• Have your available dates highlighted in your calendar, and be ready with Host Packets for same-month demo dates.  When someone books a party, write the date on her sales receipt, and better yet, write the date on a catalog she’ll take home with her.
• Guest hesitant to set an actual party date?  Ask to pencil them in a date on your calendar ( Have the dates you want to work already highlighted, or Post-It Flags) give them a Post-It with your phone # and the party date on it , then confirm with them the next day when they can look at their calendar.  (Write demo date on one of your business cards; just like the dentist gives you a card with your next appt date written on it before you leave the office.)
• Commit to the 3-2-1 success plan (Three live contacts a day;  2 parties a week; sponsor 1 new recruit a month). To jump-start a new or renewed business, do a BLITZ MONTH:  Commit to booking and holding 10 demos during a single month, and the residual bookings you will get will start the ball rolling and you most likely will not have to ask for bookings again.
• Wear Jamberry logo wear.

Make a full-year calendar Booking Chart

This exercise will help remind us to THINK AHEAD when it comes to bookings.  Learn to mention events/ holidays/specials occasions that are coming up in the next month or two, for the months you need to fill.  (Brainstorm with the group and quick list of at least 2 items for each month of the year, using a flip chart or marker board).  Start with next month and continue through the entire year, list 2 or more happenings for each month that a JN party would have a solution for.  Google search "National Days" and create a theme party to go with it (This is a fun exercise you could do at your training)   Once your list for the whole year is complete… teach consultants how to take what’s happening a couple months down the road and turn those events into bookings now!  Always be thinking ahead and your calendar will always be full. 

Catalog or Online parties - Icing on the Cake

Our primary business comes from live demos, but for those who cannot host a party in their home or office, and who have a circle of people who are familiar with JN, catalog or online parties are the perfect solution. 

• Keep in contact with Catalog or online host very closely, as you would any other party, don’t just give them the materials and expect them to do everything themselves.
• Set aside time to coach them just as you would live parties. Connection here is key. One call should do it, maybe a quick closing reminder message a day before your closing date.
• One week will do, don’t let it go too long you’ll most likely be sorry.
• Offer an incentive to reach a certain dollar amount or collect a certain number of orders.  Certain times of year, you may offer an extra special… especially if you’re getting ready to move, or have a baby… catalog and online parties may be the bulk of your calendar temporarily. 
• Decide when to close the party right when you send or deliver the party packet. Repeat this date at least 3 times while coaching your host.

REMEMBER TOO that when your hosts has a successful party with bookings, ASK HER to join your team.  Most consultants were hosts first, so SHARE THE BOOKINGS with your host to help her get started.  You’ll not only be growing your personal business with increased bookings, but also growing your TEAM with increased recruiting success.

“Success is no accident.  Success is always the result of our best efforts. It is the result of investing time, energy, careful thought, and hard work. It is the result of getting started, taking action, making mistakes, learning from them, and trying again. “ 

The More You Sell The More You Earn!

When you sell more, you make more with Jamberry Nails!  Everyone makes 30% commission on their personal sales.  

When you sell more than $200, you get a 3% bonus
When you sell more than $500, you get a 5% bonus
When you sell more than $1,500, you get an 8% bonus
When you sell more than $3,000, you get a 10% bonus

The more you sell, the more you earn... Just another reason to LOVE Jamberry!

Facebook Party - Should you invite ALL your friends?

Borrowed from a leader friend who borrowed from another leader friend. Sharing is Caring!

Facebook Info -- Did you know that when you or your hostess invite "too many" people to an online party that the Facebook algorithm for what gets put into your guests or hostess' newsfeed changes? 

• This starts happening when the number is over 100 and becomes more drastic over 250. 
• At 250+, almost nothing that you post to the party will show up in the newsfeeds of people who have been invited but haven't clicked "going", and even things that the hostess posts will be greatly diminished.
• It then becomes more intentional work to post and tag people (have your hostess do the tagging her friends so you don't end up in fb jail for tagging too many people that aren't your friends on fb.) Just something to consider as you get ready to hostess coach those October parties. 

I suggest that the hostess keeps her invites between 75-100.

IT'S SUPER IMPORTANT that each hostess sends PMs to her guests - at least 20-30 of her closest guests. She can send a premade message but to send it in chunks of 5 friends (copy and paste) and USE their names in the message is best. The more personal, the better!

~ Amanda Kingsley

Fundraising with Jamberry

How does it work? 

Jamberry will donate 10% of the retail sales to the organization. The check must be made to an organization, not an individual.  The donation is made INSTEAD OF host rewards.  

On the party tab in your workstation, there is a separate tab for fundraisers. Enter the organization's information, exactly as the check should be addressed and mailed. Orders can be online or collected in person. When you are ready to close, simply submit a support ticket including the name of the fundraiser, and let them know that you are ready to close it. Jamberry will cut a check and mail it directly to the organization.  They send out checks once a week on Friday for the fundraisers that closed in the previous week.

Here is what I do to help increase sales:

Jamberry will donate 10% of the sales to the organization. 

In addition, If the total sales are over $250, I will donate 10%

$400, I will donate 15%

$600, I will donate 20%

$800, I will donate 25%

$1000 I will donate my entire 30% commission

So the organization will receive anywhere from $1.50 per set of wraps to $6.00

Resources: 

• There is a fundraiser packet in your workstation.  Also in Team Jambunnies Facebook group files.

FAQs:

Do I have to charge tax on fundraiser orders?

• you do have to charge tax (since the people are using them, not the organization)

Is my portion of the donation a tax deduction?

• Yes, it is a tax deduction, as long as they are a 503c charitable organization 

Why would you want to donate your whole commission?

• I use the percentage of my commission as a way to increase sales. If they sell over $1000 in a calendar month, then you are going to a 5% commission bonus & $50 in product credit. Keep that in mind when setting up fundraisers You want to close them out before the end of the month!

How do I set it up?

• In your workstation, click on Parties, then the Fundraiser tab. Create a new fundraiser like you would a party. You can also set up a Facebook event, so people across the country can order from the website, attend on Facebook, etc. 

What do I do when it's over?

• Once the fundraiser is over - you contact support@jamberrynails.com with the name of the fundraiser (in your workstation) and the address and the name of the organization to whom the check should be written. Jamberry will mail a check to them. If you wish to make an additional donation from your commissions, you do that separately.

Is there any other way to do a fundraiser?

• Yes, you could place all orders under a party, claim the hostess rewards for yourself and make the donation directly. (I recommend stating up front that you make your donations on the 2nd Friday following the close of the fundraiser, or 10th of the following month, so that you can get your commission check back first!)

Can I do a fundraiser the same way in Canada?

• yes, fundraisers work the same way in Canada

JAMBERRY FALL/WINTER CATALOG 2014

Why you should always ‘Like’ your own Facebook posts

If you’ve been using Facebook for a while you have probably noticed that many people “Like” their own posts just as soon as they post them. While this could be viewed as a form of vanity (I mean really, is it cool to “Like” your own posts?), in most cases it isn’t vanity at work at all.

Facebook has made numerous changes to their user interface of late, and one of the most reviled changes of them all were changes to the news feed and the introduction of the Ticker. Now, instead of seeing all of your friends’ posts, you only see a selected few (selected by Facebook of course) showing up in your news feed. Under the new “Edge Rank” system, friends that don’t “Like” and comment on your posts usually stop seeing them altogether before too long. 

In order to compensate for not showing your posts in some of your friends’ news feeds, Facebook added the ticker – a box in the right-hand column that lists the activities of your friends as they happen. This is where “Liking” your own posts comes into play. When you “Like” a post, that action is noted in your friends’ ticker boxes, giving them a chance to at least be made aware that you have posted something even if it doesn’t show up in their news feeds.

So the next time you see one of your friends “Like” their own post, they probably aren’t giving themselves a pat on the back. Instead, they’re giving you an opportunity to check out a post that might never make it into your news feed. I recommend that you “Like” your own posts as well!